Technical Support

Technical Support

ecmk are proud to provide 7 days per week support to customers working in the office and out in the field - Monday to Saturday 8am to 8pm and Sunday 9am to 1pm on 0333 123 1418.

If you telephone the Technical Support Helpdesk we can often answer any questions immediately.

For queries which are emailed, or telephone questions which require further research, we aim to offer a solution within 24 (working) hours.

If it is anticipated that resolution will take longer than 1 working day, we will contact you.

You can email at any time, or visit our online knowledge base for Energy Assessors.