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Updated Guidance on Site Visit Requirements for Retrofit Coordinators
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Updated Guidance on Site Visit Requirements for Retrofit Coordinators

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TrustMark has today published updated guidance for on-site visit requirements for Retrofit Coordinators (RC) and qualified professionals which will come into effect on the 18th of November 2024.

Key Updates:

Risk-Based Approach: A risk-based approach will be used by the RC while coordinating a project. Site visits must be undertaken by the RC if it is deemed necessary for the project to be coordinated in compliance with PAS 2035:2023

Mandatory Site Visits: A site visit is mandatory for all PAS 2035:2023 projects where External Wall Insulation (EWI), Internal Wall Insulation (IWI), Room-in-Roof Insulation (RIRI), Underfloor Insulation (UFI), Park Home Insulation (PHI), and Flat Roof Insulation (FRI) are installed.

Updates in this guidance include:

  • Qualifications for Site Visits
  • Qualified Designer Requirements
  • Digital Evidence for Other Measures
  • Digital Evidence Requirements:
  • Minimum Evidence Requirements:
  • Lodgement Confirmation
  • Clarification on Digital Evidence:

If digital evidence is collected by a person undertaking the evidence collection who has a non-disclosed conflict of interest with the RC, the process will revert to the RC requiring physical onsite inspections for all projects moving forward, at the discretion and agreement of all Accreditation Schemes with which the RC is registered. In addition, the TrustMark risk-based audit frequency will be increased

TrustMark will make all final decisions regarding an RC’s ability to use the digital evidence facility

This updated guidance aims to clarify site visit requirements and emphasise the crucial role of Retrofit Coordinators.

Download the document here

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